The images displayed on the website may not accurately represent the actual size of the products. Whilst every effort is always taken to be accurate, all sizes, weights, and measurements are approximate and are for guidance only.
Can I order my watch in a specific watch strap size?
We are happy to adjust watch straps before dispatch as required and if possible. Please note if ordering online this may delay your delivery. Please contact our Customer Service team to discuss your requirements. You can bring your watch into the Boutique...
Can you adjust my watch bracelet?
We can adjust the bracelet on Tudor, TAG Heuer, Longines, Rado and Seiko watches before we despatch to make sure it’s the perfect fit. Use our size guide to find your wrist size and enter it in during checkout.
If you’ve already received...
My watch has stopped, what do I do?
In most cases for quartz movements, it simply means your watch requires a new battery. Bring it in to our Boutique and we will happily inspect the watch. If you bought it from us, bring your receipt and guarantee, if possible, in order to speed up the...
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