Part Exchange

I inherited a diamond brooch from my Gran, which was not my taste but I really wanted to keep it. I phoned had a chat during lockdown with Rebecca and she was really great deciphering what I liked into a design of a new ring. When the shop re-opened I went and we played with the design and added a sapphire to celebrate the birth of my son. I absolutely love the ring, the whole process was smooth and fun. Thank you Rebecca, I will cherish this ring forever!

What a special experience! From the warm welcome to professional advice, we were looked after with genuine care and attention to detail. Stef and Kelly could not have done more to make our experience one to remember. Impressive range of stock too. Well worth the drive as not local. Will certainly make it our first port of call next time we need any jewellery.

A big thanks to Baker Brothers for sourcing a pair of watches for my wedding anniversary. The process was professional and courteous from start to finish, and my wife's watch was sized perfectly even though I could only provide a rough measurement of her wrist, as it was a surprise. It is this level of service which ensures that Baker Brothers will be my first choice for purchasing jewellery in the future.

Excellent experience from start to finish, honest and professional throughout. Thanks to Lizzie for helping me with two good timepieces well within the timelines I was looking for and Lisa was a delight to deal with when I went to pick up the watches. I will surely be back for more as I definitely won’t be going back to any of the dealers in London I used to previously do business with. Highly recommend Baker Brothers!

My husband took me to this delightful shop today. The service was second to none. We were served by Lisa Fitch who was very knowledgeable, professional, friendly and funny and her attention to detail was superb.

Thank you Baker Brothers and thank you Lisa for guiding me with my purchase. I have a quality time piece that I will take great pleasure in wearing

My wife and I visited the shop recently to search for a specific style of earrings that she wanted. There was the best selection we have found, even having scoured all of the jewellers in MK. Kelly, our assistant couldn't have been more helpful and came up trumps with one particular pair that we bought. My wife mentioned that she'd also like to get her wedding/engagement rings cleaned and Kelly kindly took them away for a clean/polish, free of charge (this was only a basic clean) and the difference could clearly been seen. We left two very happy customers.

If you live in London, you'll know how intimidating it is to walk into an authorised dealer and ask for watch, particuarly if it's from one of the sought after brands. On the off-chance, instead of heading into central London again, my partner and I decided to visit Bakers Brothers and we're very glad we did. Steffy was friendly, patient, and showed us a variety of watches we might be interested in, including models similar to the specific one I was after so I could get a good feel for the materials and finish.

It's refreshing to visit an authorised dealer and receive such a friendly welcome, especially one that's willing to take a name and add it to a waitlist and explain the process fully. Thanks again from us for the warm welcome and great service!